Professional Standards & Complaints
A Soft Return
Effective date: August 2026
A Soft Return
A Soft Return is committed to providing psychic readings, psychic healing, sound and frequency healing, and other services safely, ethically, respectfully and within the practitioner’s training, experience and scope of practice.
Psychic healing and sound and frequency healing are offered as complementary energetic and wellbeing practices and are not substitutes for medical, psychological or other appropriately qualified healthcare.
A Soft Return respects every client’s right to make informed choices regarding their health and wellbeing and will not discourage a client from seeking, receiving or continuing treatment from a registered health practitioner.
Where applicable, A Soft Return operates in accordance with the NSW Code of Conduct for Non-registered Health Practitioners.
Clients who have a concern about a service are encouraged to contact A Soft Return directly in the first instance at:
Where the NSW Code of Conduct applies, clients may also have the right to make a complaint to the NSW Health Care Complaints Commission (HCCC).
Could you please include links on this page to the current:
NSW Code of Conduct for Non-registered Health Practitioners
NSW HCCC approved complaints notice
YOUR INNER KNOWING
Wherever you are, begin there
You don't need to arrive with everything figured out.
Come with a question, or simply as you are, and let the session unfold.